Privacy Policy

Introduction

Pigment Studio ("we," "our," or "us") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application and related services.

By accessing or using Pigment Studio, you agree to the terms described in this policy. If you do not agree, please discontinue use of our services.

Data Collection

We may collect the following types of information:

• Account information: name, email address, and profile details provided during sign-up through our authentication provider.
• Uploaded content: images you upload for restyling. These are processed by our AI pipeline and stored temporarily to deliver results.
• Usage data: pages visited, features used, timestamps, device type, browser, and operating system.
• Payment data: billing information is handled securely by our third-party payment processor and is never stored on our servers.

Usage of Data

We use the collected data to:

• Provide, operate, and improve Pigment Studio.
• Process your image transformations securely.
• Manage your account, subscriptions, and generation quotas.
• Send transactional emails such as confirmations and security alerts.
• Detect and prevent fraud, abuse, or security incidents.
• Analyze aggregated, anonymized usage trends to enhance our product.

Cookies

Pigment Studio uses cookies and similar technologies to maintain your session, remember your preferences, and understand how our service is used. Specifically:

• Essential cookies: required for authentication, session management, and core functionality.
• Analytics cookies: help us understand aggregate usage patterns (e.g., page views, feature adoption).

You can control cookie preferences through your browser settings. Disabling essential cookies may affect your ability to use the service.

Third-Party Services

We rely on trusted third-party providers to deliver our service. These include, but are not limited to:

• Clerk: authentication and user management.
• OpenAI / AI providers: image transformation engine.
• ImageKit: image delivery and optimization.
• Sentry: error tracking and performance monitoring.
• Neon: database hosting.

Each provider operates under its own privacy policy and data protection practices. We encourage you to review their policies independently.

Contact

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us at:

privacy@pigmentstudio.com

We aim to respond to all inquiries within 30 business days.